CUSTOMER TOOL RENTAL AGREEMENT

Flint Hills Tool, LLC

This Customer Tool Rental Agreement (“Agreement”) is entered into between Flint Hills Tool, LLC (“Company”) and any individual or entity renting equipment (“Customer”).

Acceptance of Terms:
By reserving, renting, taking possession of, or using any equipment from the Company, the Customer agrees to be bound by this Agreement. A physical signature is not required for enforcement.

This Agreement incorporates all Company policies, Rental Condition Reports, and related documents by reference.

1. Identification of Customer

The Customer agrees to provide accurate identification and contact information prior to renting equipment.

The Company may require:

• valid government-issued photo identification
• valid phone number
• valid payment method on file

The Company reserves the right to refuse service at its discretion.

2. Rental Equipment

The Customer agrees to rent the equipment identified in the Company’s rental system, invoice, or receipt.

All equipment is accepted as-is and in working condition unless otherwise documented in the Rental Condition Report.

3. Rental Period and Possession

The rental period begins when the equipment leaves the possession of the Company and ends when the equipment is returned and accepted by the Company.

The Customer assumes full responsibility for the equipment from the time it leaves Company possession until it is returned and accepted.

4. Payment Authorization

The Customer authorizes the Company to charge the payment method on file for all amounts due under this Agreement, including:

• rental charges
• late fees
• cleaning fees
• damage or repair costs
• replacement costs
• any other applicable charges

Charges may be made without additional notice.

5. Late Returns

Late returns may incur charges up to 150% of the standard daily rental rate.

If equipment is not returned within 72 hours, the Company may:

• charge full replacement value
• treat the equipment as unreturned property
• report the matter to law enforcement

6. Proper Use of Equipment

The Customer agrees to use equipment only for its intended purpose and in accordance with manufacturer guidelines.

The Customer is solely responsible for safe operation.

7. Prohibited Uses

The Customer shall not:

• use equipment outside its intended purpose
• exceed rated capacity
• use tools for materials they are not designed for
• perform demolition or heavy use beyond design limits
• operate equipment under the influence of drugs or alcohol
• modify, dismantle, or alter equipment
• transfer or sublease equipment without Company approval
• operate equipment in an unsafe or reckless manner

Any resulting damage constitutes misuse.

The Company will determine misuse based on reasonable inspection.

8. Equipment Cleanliness

All equipment must be returned clean and ready for immediate use.

If cleaning is required, the Company may charge a fee equal to 150% of the daily rental rate.

Determination is based on reasonable inspection at return.

9. Weather and Environmental Protection

The Customer must protect equipment from:

• rain
• snow
• freezing conditions
• mud or flooding

The Customer is responsible for any resulting damage.

10. Damage Responsibility

The Customer is responsible for all damage occurring during the rental period.

The Customer agrees to pay for:

• repair costs
• replacement cost if irreparable
• loss of rental income during repair

11. Loss or Theft

The Customer is responsible for full replacement value of any equipment that is:

• lost
• stolen
• not returned

The Company may report such incidents to law enforcement.

12. Security Deposit

The Company may require a security deposit.

The deposit may be applied to:

• damage
• missing parts
• cleaning
• late fees
• unpaid balances

Remaining funds will be returned after inspection.

13. Hosted Equipment

Some equipment may be owned by third-party providers.

The Company acts solely as a marketplace facilitator.

All Customer obligations apply regardless of ownership.

14. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

• personal injury
• property damage
• equipment failure
• indirect or consequential damages
• loss of business or profits

Use of equipment is at the Customer’s own risk.

15. Indemnification

The Customer agrees to indemnify and hold harmless the Company from any claims arising from the Customer’s use of equipment.

16. Dispute Resolution

All disputes shall be resolved through binding arbitration in Pottawatomie County, Kansas.

Arbitration shall be administered by the American Arbitration Association or similar provider.

Each party bears their own costs unless otherwise determined.

Waiver

The Customer waives:

• right to jury trial
• right to participate in class actions

Exception

The Company may pursue claims in small claims court.

17. Communication Consent

The Customer consents to being contacted by phone, text, or email regarding rentals, payments, and account activity.

18. No Agency Relationship

Nothing in this Agreement creates a partnership, joint venture, or agency relationship.

19. Entire Agreement

This Agreement represents the entire agreement between the parties and supersedes all prior discussions or agreements.

20. Governing Law

This Agreement shall be governed by the laws of the State of Kansas.